A LITTLE PLANNING. MORE PEACE OF MIND.
Before You Go
Your questions, answered. Each adventure has its own itinerary, pickup stops, and inclusions—check your trip page for the details.
Where do we board the bus?
Our main pickup areas are North Augusta, Lexington, and Charlotte. Not every tour stops at all three. Check the Departure locations section on your chosen trip page for the stops offered on that adventure, and follow your trip instructions for the exact meeting place and time.
Find your trip and its pickup locations →Can I leave my car at the pickup location?
Parking arrangements depend on the specific pickup location and trip. Check the departure information on your trip page. If parking details are not listed, contact us before making plans to leave your vehicle, especially for an overnight or multi-day trip.
Ask about parking →How are Express, Extended, and Daycation Adventures different?
Express Adventures are quick getaways focused on time at the destination; check the itinerary for overnight bus travel and free time. Extended Adventures offer a longer trip across several days; the trip page lists hotel arrangements and scheduled activities. Daycation Adventures are day trips for a shorter escape.
Compare the actual departure and return dates, itinerary, and inclusions before choosing.
Compare adventure types →What if I want to travel on my own?
Interested in joining without a travel companion? Contact Russ about the adventure you have in mind. For a trip with hotel stays, check the Pricing section for single-occupancy options and ask about availability before registering.
Talk with Russ about your trip →How much walking should I expect?
Enjoy the trip at your own pace. You can walk as much or as little as you like, and you are welcome to take a break or skip a tour activity if you are tired. You do not have to participate in every activity.
Let your tour host know when you choose to sit something out, and keep the group's meeting and departure times in mind. If you have specific mobility needs or questions about access at a destination, contact us before booking.
Ask about a trip's activity level →What is included, and what costs extra?
Read What's included and Pricing on your chosen trip page. Meals, attraction tickets, hotel stays, and other activities vary by tour. Do not assume an item is included unless it is listed; ask us if anything is unclear. Activities and restaurants suggested in our city guides are planning ideas, not automatically part of your tour price.
How do I register and pay?
Choose Register on your trip page to open its Cognito registration form. Complete your details and pay the required deposit by credit card in the form. Within 24 hours, you will receive a confirmation email and an invoice for any remaining balance, with final payment details.
What if I need to cancel?
The refund policy depends on your adventure type:
- Express Adventures: Cancel before the 60-day deadline for a refund less the $100 non-refundable deposit. Cancellations within 60 days of departure receive no refund.
- Extended Adventures: Cancel before the 60-day deadline for a refund less the $50 non-refundable portion of the deposit. Cancellations within 60 days of departure receive no refund.
- Daycation Adventures: All payments are non-refundable for customer cancellations, regardless of when you cancel.
For Express and Extended Adventures, cancellation notice must be submitted in writing by email or mail at least 60 days before departure. Email russ@sts.travel about your reservation. If Sage Travel Services cancels a tour, payments made to Sage Travel Services for that tour are refunded in full.
This is a summary; read the full terms for your trip type before booking: Express terms · Extended terms · Daycation terms.
Still have a question? Call 803-220-1939 or email Russ.
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